Returns & Exchanges
At Theradome, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Ship It Back
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing