Frequently Asked Questions
Everything you need to know about your Theradome shopping experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping may take 7-14 business days depending on the destination and customs processing.
How can I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.
Are your materials sustainably sourced?
Yes, at Theradome, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to our tracking page where you can see real-time updates.
Do you offer size guides for your apparel?
Yes, every product page features a detailed size chart with specific measurements in both inches and centimeters to help you find the perfect fit.